FAQ

1. What is ReNewed Device?


A renewed device is a product that has been meticulously tested, cleaned and, if needed, repaired by an expert technician, always using original components. Each device comes with a Standard warranty that covers any malfunctions, exactly like new, for 6 months in case of any defects.


2. When will i Receive my Product?


Most of our items are shipped by the next day, however, we promise a delivery time of 1 to 3 working days to be on the safe side. Rest assured, we will keep you updated from the moment of purchase, through WhatsApp and Email, with updates on your order.


3. Can I Track my Order?


Yes! you will receive a tracking link from our courier partner with live updates on your order once the order is shipped.


4. What does 6-Months Warranty not Cover?


The warranty does not cover accidental damage, water damage, theft, or loss of the device.


5. How do I claim the Warranty?


You can send us an email at info@renewedpc.pk to raise a claim with all the details. In case of a defect, we will take care of picking it up, fixing or replacing it, and sending it right back to you.


6. What are the Payment Methods Available?

We offer multiple payment options:

  • Credit/Debit Cards
  • Installments Via Our Partners
  • Cash on Delivery

7. How can I contact ReNewedPC?

We are always here for you:

UAN:Β 0309-111-7373
Phone/WhatsApp: 0309-111-7373
Email: info@renewedpc.pk

Our team is always available to help you with transparency and professionalism.

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